FAQ

 

Do you post outside of the UK?

No - we only post to the UK and Northern Ireland at present

 

What payments do you accept?

We only accept payment by Paypal

 

Do your prices include VAT?

No - all prices exclude VAT 

 

How much do you charge for postage?

All our orders are sent for free by Royal Mail 2nd Class with an option to upgrade to Royal Mail 1st Class during the checkout process

 

I only need one each of certain different charms, can you do that?

No - as we prepack all our charms before putting them on sale we do not have any spare charms to enable this

 

Are your items lead and nickel free?

All the items we sell are EU compliant regarding the levels of lead and nickel allowed

 

Can you send me any samples?

No - as we prepack all our charms before putting them on sale we do not have any spare charms to enable this

 

You only have a certain amount of packs of an item that I need, will you have any more?

We normally do have more packs in stock - just drop us a line and we can get more put onto the website for you to purchase